Virginia launch document
Seam Datalab Subscription Terms
Version va-2026-07-12 · Effective July 12, 2026
These terms govern Virginia subscriptions to Journey, Signal, Journey + CRM, and Journey + CRM + Signal.
Subscription and renewal
Subscriptions renew for the selected monthly or annual interval until canceled. Prices, included capacity, add-ons, taxes, credits, and discounts are shown in Stripe Checkout before purchase. Cancel through Billing; cancellation takes effect at the end of the paid period unless law requires otherwise.
Billing recovery and access
Failed payments may receive the grace period configured for the workspace. After grace or when a subscription ends, users may sign in and read existing contacts and clients, but cannot modify records or use paid product actions until billing recovers.
Authorized use
You are responsible for authorized users, lawful data collection, outreach consent, suppression requests, identity-provider configuration, and the accuracy of information entered into the service. Do not use the service for unlawful discrimination, housing steering, harassment, or unauthorized access.
Product limits
Plan entitlements and capacity are enforced by the active subscription. Estimates, home values, equity figures, signals, and property data may be incomplete or delayed and are not appraisals, legal advice, tax advice, credit decisions, or guarantees of a transaction.
Data and security
Each party will follow the published Privacy Notice and, for brokerage customers processing personal data through Seam, the Data Processing Addendum. Security incidents and account misuse should be reported to [email protected].
Virginia law
These terms are governed by Virginia law, without regard to conflict-of-law principles. Mandatory rights and remedies that cannot legally be waived remain unaffected.